When you opened your FlexPro Meals package, was the gel pack still cold and were the meals inside still cool?
If so, the meals should be just fine! They are packaged in our super insulated bags as if the order was going to be delivered a day later than expected. Very rarely, UPS may have slight delays related to emergency conditions like weather and such.
Please reach out to your account manager through our Support widget accessible through any page on on our site or call or text us during business hours (9am-5pm CST M-F) at 816.888.3539.